Privacy Policy

Last updated: 22 July 2026

Pharmacy Weight Loss Garstang | GPhC No. 9012511
Last updated: July 2026

We are committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, and protect your information when you use our online pharmacy weight loss clinic. We are registered with the General Pharmaceutical Council (GPhC No. 9012511) and comply fully with UK GDPR and the Data Protection Act 2018.

1. Who We Are

Pharmacy Weight Loss Garstang is a GPhC-registered online pharmacy weight loss clinic serving patients in Garstang and across the UK. As a data controller, we are responsible for the personal information you provide to us. We process your data lawfully, fairly, and transparently.

2. Data We Collect

We collect personal and health-related information necessary to provide safe and appropriate pharmacy services. This includes:

• Full name, date of birth, and contact details (email address, phone number, delivery address)
• Medical history, current medications, allergies, and health conditions relevant to weight loss treatment
• Consultation responses and symptom questionnaire answers
• Payment information (processed securely via a third-party payment provider)
• Technical data such as IP address, browser type, and usage data when you visit our website

3. How We Use Your Data

Your data is used solely for the purposes of delivering safe, effective, and regulated pharmacy services. Specifically, we use your information to:

• Assess your suitability for weight loss treatments through pharmacist review and approval
• Dispense and arrange delivery of approved medications (delivered within 1 working day of pharmacist approval)
• Communicate with you regarding your order, consultation, or treatment
• Maintain accurate and legally required pharmacy records
• Comply with our regulatory obligations as a GPhC-registered pharmacy
• Improve the quality and safety of our services

Our lawful bases for processing include the performance of a contract, compliance with legal obligations, and, where health data is involved, the provision of healthcare services by a health professional.

4. Cookies

Our website uses cookies to improve your browsing experience and ensure the site functions correctly. Cookies we may use include:

• Essential cookies: Required for the website to operate and for secure checkout
• Analytical cookies: Help us understand how visitors use our site so we can improve it
• Preference cookies: Remember your settings and choices on our website

You can manage or disable cookies through your browser settings at any time. Disabling certain cookies may affect the functionality of our website.

5. Sharing Your Data with Third Parties

We do not sell or rent your personal data to any third party. We may share your information only where necessary and appropriate, including with:

• Secure payment processors to handle transactions safely
• Delivery and logistics partners to fulfil your prescription orders
• Regulatory bodies such as the GPhC, NHS, or MHRA where we are legally required to do so
• IT and hosting providers who support our website and systems under strict data processing agreements

All third parties we work with are required to handle your data securely and in accordance with UK data protection law.

6. Data Retention

We retain patient and prescription records for a minimum of 8 years in line with pharmacy regulatory requirements. After this period, data is securely deleted or anonymised. Payment data is retained only as long as required by financial and legal obligations.

7. Data Security

We take the security of your personal and health data seriously. We use appropriate technical and organisational measures, including encryption and secure servers, to protect your information from unauthorised access, loss, or disclosure.

8. Your Rights

Under UK GDPR, you have rights in relation to your personal data, including the right to access, correct, or request deletion of your information. You may also have the right to restrict or object to certain types of processing. If you wish to exercise any of your data rights, please contact us directly using the details below and we will respond promptly.

9. Contact Us

If you have any questions about this privacy policy, how we handle your data, or wish to make a data-related request, please contact us. We aim to respond to all data-related enquiries within 48 hours.

Pharmacy Weight Loss Garstang
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk

This policy is reviewed regularly and may be updated to reflect changes in law or our services. We encourage you to check back periodically for the most current version.